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Open Positions

Software Sales Representative

Job Summary

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We are looking for a motivated Sales Development Representative to drive new business through outbound calling. Your main job is to reach apparel brands, designers and product development teams, spark interest in Techstyles, and book qualified demos and trial signups. You will work from our existing lead database, build new lead lists, and keep every conversation tracked in our CRM.

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Responsibilities

  • Make daily outbound calls to apparel brands, fashion designers, technical designers and small clothing labels

  • Research and build targeted lead lists from trade show contacts, LinkedIn, brand websites and industry directories

  • Qualify prospects by understanding how they create tech packs today and where they struggle

  • Book product demos and drive free trial signups

  • Follow up by email with demo links and sample tech packs

  • Log all calls, notes and lead status in HubSpot

  • Hit weekly targets for calls, conversations, booked demos and trial signups

  • Share customer feedback and common objections with the team to help improve the product and pitch

 

Qualifications

  • 1+ year of experience in cold calling, inside sales, telemarketing or lead generation (B2B or SaaS preferred)

  • Clear, confident spoken English and strong phone presence

  • Comfortable with rejection and able to keep a steady daily call volume

  • Organized, self-driven and reliable with follow-ups

  • Experience with a CRM such as HubSpot or Salesforce is a plus

  • Knowledge of the fashion or apparel industry is a strong plus

 

What We Offer

  • Base pay plus commission on booked demos and paid subscriptions

  • Training on the product and the apparel tech pack process

  • A chance to grow with an early-stage company and move into a senior sales role

  • Travel opportunities to visit International clients

 

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Pay: $62,207.90 - $74,917.05 per year

Work Location: Remote

IT Support Engineer-VoIP Lead

Primary Responsibilities – VoIP & Lead Support

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  • Own VoIP issues from initial escalation through resolution; guide other technicians through troubleshooting and provide clear client updates.

  • Configure, provision, and troubleshoot Grandstream IP phones, ATAs, gateways, SIP accounts, firmware, and device registration.

  • Administer Grandstream Device Management System (GDMS), including remote provisioning, device management, templates, and troubleshooting.

  • Administer SkySwitch hosted phone environments: extensions, DIDs, call routing, voicemail, call queues, and related troubleshooting.

  • Support Microsoft Teams Phone, including licensing, resource accounts, auto attendants, call queues, calling policies, and number assignments.

  • Diagnose SIP registration failures, one-way audio, offline phones, call failures, and carrier or network-related voice issues.

  • Coordinate DID number ports, phone deployments, site transitions, and cutovers with customers, providers, and onsite technicians.


Required Experience 

  • 3+ years hands-on supporting, deploying, or troubleshooting business VoIP systems.

  • Hands-on Grandstream phone, ATA, or gateway experience; practical GDMS experience strongly desired.

  • Experience administering SkySwitch: extensions, DIDs, routing, voicemail, or call queues.

  • Experience deploying or supporting Microsoft Teams Phone.

  • Can explain real-world troubleshooting of SIP registration, one-way audio, number porting, and offline phones.

  • 5+ years working in an MSP supporting multiple clients.

  • 3+ years with RMM tools (Kaseya 365 or similar); 2+ years with PSA tools (Autotask or similar).

  • Comfortable with fully remote support, customer communication, and on-call / after-hours rotation.


Benefits

  • Salary Range: $70-85,000 based on experience.

  • Medical, dental, vision, and life insurance; Flexible Spending Account 

  • Paid time off, Employee Assistance Program (EAP), and 401(k).

Director of Marketing

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